Responsible gambling

At SmokAce Casino, we're committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences, both personally and financially, which is why we've implemented various tools and features to help you stay in control.

Self-Exclusion: If you feel like your gaming habits are becoming problematic, or if you're experiencing issues related to debt management or addiction, please consider taking a break from our games. You can choose to self-exclude yourself for a specified period of time (from 6 months to permanently) by contacting us via email.

Deposit Limits: Set a limit on the amount you'd like to deposit each day/week/month and we'll ensure that your account doesn't exceed those limits. This way, you'll be able to budget and control your gaming expenses more effectively.

Time-Outs: If you need some time away from our games for personal or professional reasons, take advantage of our Time-out feature. You can pause your access to SmokAce Casino for a period between 24 hours and several weeks.

Account Freeze: In addition to the tools mentioned above, we also offer an Account Freeze option that temporarily suspends your account activities while you focus on resolving any underlying issues related to problem gambling or financial difficulties.

Support Organizations: We're committed to supporting our players in their responsible gaming endeavors. If you need guidance on managing a specific issue or would like some general advice on maintaining healthy gaming habits, please don't hesitate to reach out to us. We've partnered with various organizations that specialize in providing assistance and resources for problem gamblers:

• National Helplines: GamCare (UK), Problem Gambling Hotline (Canada)
• Online Counseling Services: BetterHelp
• Self-Help Resources: Gamblers Anonymous, NCPG (National Council on Problem Gaming)

We're Here to Help: If you have any questions or concerns regarding our Responsible Gaming tools and policies, feel free to contact us anytime. We're committed to providing a safe gaming environment that meets your needs while promoting responsible play.

For more information about these features or if you need additional guidance, please don't hesitate to reach out.